eCapWest Catalyst, Startup Pitch Program for Skilled Nursing & Long-Term Care Innovators

Ascenix is an AI-powered layer on top of your EHR that automates the entire incident-tracking workflow. We eliminate the manual work of building spreadsheets and graphs by automatically analyzing incident data such as falls and behaviours directly from the data in your nursing notes. Our tool reads any type of nursing documentation, extracts key incident details, flags compliance gaps based on your policies, and provides root-cause insights into why incidents are happening so teams can reduce risk, save time & act sooner to prevent repeat events.

CareLine Concierge is a 24/7 resident and family concierge service designed specifically for nursing homes, providing dedicated support, communication, and assistance from admission through discharge. We provide residents and their families with a dedicated point of contact they can call or text for any need, from everyday requests to more complex or time-sensitive matters. We ensure each concern is heard, properly documented, communicated to the appropriate team, and followed through until it is addressed. But CareLine Concierge is more than a communication service. Every call and text becomes valuable insight for the facility. Our platform gives nursing home owners, administrators, and leadership real-time visibility into what residents and families are experiencing, helping identify patterns, improve accountability, and strengthen the resident experience. CareLine Concierge also supports the admission and discharge process, gathers resident and family feedback, and provides facilities with organized data and reporting they can use to make better operational decisions. Just like care doesn’t stop after hours — neither should communication. CareLine Concierge: One point of contact. 24/7 support. Real-time insight.

Credentialing Agents uses AI to automate clinician credentialing for healthcare staffing. Its agents handle primary-source verification, background checks and e-signatures, working inside existing ATS platforms and vendor portals. The result: clinicians cleared in days, not weeks, with audit-ready files and 10x the volume without adding headcount.

Kaizen is a digital employee that helps healthcare providers get patients into care faster. It processes referrals, verifies insurance benefits, manages prior authorizations, and handles provider credentialing across the systems teams already use. Customers can give Kaizen feedback directly, teaching it their processes and refining how it works. Kaizen works with nationwide healthcare providers, achieving 90% automation rates and 50% OPEX reduction, and is deployed in KKR and Goldman Sachs' portfolios. Kaizen raised $8.5M in seed funding from 8VC and Y Combinator.

NavigAid is an AI-powered platform that automates the Medicaid application process for long-term care providers. Its tools securely retrieve bank statements from any US bank and analyze transactions against state-specific Medicaid rules, flagging eligibility issues in hours, not days. The result: fewer denials, faster approvals and stronger cash flow for skilled nursing operators.

Platform Solutions is the purchasing platform built by people who know healthcare purchasing firsthand. Designed for nursing homes and long-term care facilities, it brings the entire procurement workflow into one intuitive system. Budgeting, ordering, approvals, invoicing, reporting, rentals, transports, transitions, and contracts all live in one place. With more than 40 integrated vendors, teams can order from every supplier they rely on without bouncing between sites and apps. Budgets connect with eMAR data for accuracy from the start; approvals take a single click, and spending stays visible from order to invoice. At the heart of the platform is BobAI, an AI assistant that reads manual documents, fills in the details, creates summary logs, and generates GL codes automatically. It takes hours of manual entry off the team's plate. As the first procurement software with AI and a rentals workflow, Platform Solutions gives facilities cleaner data, tighter control over spending, and many, many hours back. Short version Platform Solutions is the all-in-one operations platform for long-term care. Facilities manage budgets, orders, approvals, invoices, reports, rentals, transports, transitions, and contracts across 40+ integrated vendors in one system. BobAI, its built-in AI assistant, automates manual entry, so teams spend less time on paperwork and more on care.

With one click see where resident satisfaction or life safety compliance is at risk. Turn resident grievances, maintenance work orders, and preventative maintenance signals into informed action and improved outcomes.   

We’re passionate about helping healthcare organizations get better through training, performance and talent solutions. We pride ourselves at helping your organization get better at identifying problems, addressing them with knowledge and skills, and driving positive outcomes for all.